Privacy Policy
Last Updated: December 4, 2025
At Seam Jewelry ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1Information We Collect
1.1 Personal Information
When you interact with our website, we may collect:
- Name and contact information (email address, phone number, shipping address)
- Billing information and payment details (processed securely through our payment processor)
- Account credentials (username, password)
- Order history and purchase information
- Custom ring design preferences and specifications
1.2 Authentication Information
We use Firebase Authentication to manage user accounts. When you create an account or sign in, we access:
- Email address and authentication tokens
- User ID and authentication status
- Profile information (if provided through social login)
1.3 Usage and Analytics Data
We automatically collect certain information about your device and how you interact with our website:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and navigation patterns
- Referring website addresses
- Device identifiers and mobile network information
1.4 Review and Feedback Information
When you submit a review or feedback:
- Review content, ratings, and comments
- Your name (as associated with your account)
- Date and time of submission
- Product information related to your review
Important: By submitting a review, you consent to us publishing your review and associated name on our website, third-party platforms (including Google via the Google Merchant Center API), and other marketing materials. Your review may be displayed publicly to help other customers make informed purchasing decisions.
2How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including custom jewelry designs
- Communicate with you about your orders, account, and customer service inquiries
- Send you marketing communications (with your consent)
- Improve our website, products, and services
- Personalize your shopping experience
- Prevent fraud and enhance security
- Comply with legal obligations
- Publish and display your reviews on our website and through third-party services, including Google via the Google Merchant Center API
- Analyze customer feedback to improve our products and services
3Google Merchant Center API Integration
We integrate with Google Merchant Center API to enhance our product visibility and customer reviews:
- We submit product information to Google for display in Google Shopping and search results
- We submit customer reviews to Google, including your name, review content, rating, and review date
- Reviews submitted on our website may appear in Google search results, Google Shopping, and other Google services
- This helps provide social proof and assists other customers in making purchasing decisions
Note: Once your review is submitted to Google through the Merchant Center API, it is subject to Google's review policies and terms of service. We do not control how Google displays or uses this information beyond the initial submission.
4How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, shipping, email delivery, hosting, and analytics
- Google: Product and review data shared through the Google Merchant Center API for display in Google services
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their marketing purposes.
5Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:
- Secure Firebase Authentication and Firestore database
- Encrypted data transmission using SSL/TLS
- Regular security assessments and updates
- Restricted access to personal information
- Secure payment processing through trusted payment providers
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Review Management: Request removal or modification of your reviews (note: reviews already submitted to Google may remain on their platform)
- Data Portability: Request a copy of your data in a machine-readable format
To exercise these rights, please contact us at privacy@seamjewelry.com
7Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
8Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
10Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: everett.hurder@gmail.com